Privacy Policy

Last updated: July 2025

The Wellness Collective (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable federal and California state laws. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, phone, email, or in-person services.

1. Information We Collect

We may collect personal information, including but not limited to:

Name, address, email address, and phone number.
Information necessary for scheduling appointments or providing therapy services.
Payment and billing information.
Information shared during therapy sessions (protected under confidentiality laws).

We may also collect non-personal information when you visit our website, such as your IP address, browser type, pages visited, and date/time of your visit.

2. How We Use Your Information

Your information may be used for the following purposes:

Scheduling and communicating about appointments and therapy services.
Processing payments for services rendered.
Enhancing our website and user experience.
Complying with legal obligations, including documentation and record-keeping.

3. Confidentiality and Therapy Records

As a licensed mental health provider, we maintain strict confidentiality in accordance with California law (e.g., CA Confidentiality of Medical Information Act) and federal regulations (e.g., HIPAA). We do not disclose personal or therapeutic information without your written consent, except in the following legally mandated situations:

If required by law (e.g., court order or subpoena).
To prevent serious and imminent harm to you or another person.
In cases of suspected child abuse, elder abuse, or dependent adult abuse, as required by California law.

4. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights

You have the right to:

Request access to your therapy records, subject to clinical and legal limitations.
Request corrections to your personal information.
Withdraw consent for non-essential communications or marketing emails.
Request information about how your data is used and shared (California “Right to Know”).
Request deletion of your information, subject to legal record-keeping requirements.

To exercise any of these rights, contact us at:

info@thewellnesscollectiveca.com or call (310) 817-0599

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience and gather data on site usage. You may disable cookies through your browser settings at any time.

7. Third-Party Links

We may include links to external websites. We are not responsible for the content or privacy practices of those third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected by the “Last updated” date above. Please review this page periodically to stay informed about how we protect your information.